Shipping policy

Shipping Policy – Al Shiekh Brothers

At Al Shiekh Brothers, we aim to deliver your orders safely and on time. Please read our shipping policy below for complete details.

Order Confirmation & Processing

  • Order Confirmation: To confirm your order, a mandatory advance payment of Rs. 200 is required. Once confirmed, your order will be processed.

  • Processing Time: Orders are processed within 1–2 business days.

  • Weekends & Holidays: Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Time

  • Standard Delivery: Delivery time is typically 3–7 business days, depending on your location.

  • Unforeseen Delays: Delivery times may vary due to weather conditions, courier delays, or other unforeseen circumstances.

Shipping Charges

  • Shipping charges will be clearly mentioned at the time of order confirmation.

  • Free shipping may be offered from time to time during special promotions.

Delivery Areas

  • We currently ship nationwide across Pakistan.

  • Please ensure your delivery address and contact details are accurate to avoid any unnecessary delays.

Order Tracking

  • Once your order is dispatched, tracking details will be shared with you via WhatsApp or SMS.

Delayed or Lost Shipments

  • If your order is delayed beyond the expected delivery time, please contact us immediately.

  • Al Shiekh Brothers is not responsible for delays caused by courier companies, natural disasters, or instances where an incorrect address was provided by the customer.

Damaged or Incorrect Orders

  • If you receive a damaged or incorrect product, please contact us within 24 hours of delivery with clear photos or video evidence for assistance.

Contact Information

If you have any questions regarding your shipment, feel free to reach out:

  • 📧 Email: alshiekhbrothers9@gmail.com

  • 📞 Phone / WhatsApp: 0304-9938946

  • 📍 Address: Bilal Market, Phase 1, Hayatabad, Peshawar.